The Cima Growth System:
Nurture Your Leads Automatically
Automate The Patient Journey
Create new, irresistible offers every month.
Get New Referrals Automatically
Reviews and Response
We will port and/or redesign your existing website for FREE
We will integrate with your EHR for FREE
We will spend 2 hours with you onboarding and building out your customized system
We will give you access to 24/7 support via chat and Live Zoom, for FREE
We will recreate eCommerce Stores for FREE in our platform
Full HIPAA Compliant CRM with No Limit on Users or Contacts
Unlimited Customization of Contact and Company Records and Fields
Sales Forecasting Pipeline Creation
Calendar Integration and Link Creation
Service Based Calendars to Manage Services, Rooms, Staff, Equipment and More
Email Marketing Suite
Social Media Posting and Management
Creation of Online Courses and Membership Communities
2 Way SMS Messaging
Facebook, Instagram, GMB Chat
Fully Integrated AI System for Content Creation and More
Custom Built AI Chat Bot to Convert More Leads
Payment Management System
Proposals and Estimate Creator
Form and Survey Creation Tools
Unlimited Funnel, Landing Page and Website Builder
Integration with Shopify to automate your eCommerce processes
Unlimited Powerful Automation Creation
Mobile App for iPhone and Android
Automated nurturing of leads with SMS and Email
Reputation Management with AI Powered Review Responses
Facebook and Google Ads Integration and Ads Creation Tools
Affiliate and Sales Team Management
Robust Reporting and Analytics
AI Sales System
The Cima AI Marketing System
The Cima SEO System
The Online Course System
The Cima Reputation System
The Cima Email Marketing System
The Cima Social Media System
The Cima Communication System
Universal Reach, Laser Focus: SMS, Facebook, Instagram, Google My Business, WhatsApp, Email, Webchat—you name it, we integrate it. Our shared inbox allows your entire staff to stay in the loop, ensuring that no patient ever falls through the cracks.
The Cima Automation System
The Cima Customer Service System
The Cima STATS System
The Cima Mobile App
Brandon and his team at Cima Growth Solutions have gone above and beyond to make our business grow exponentially in such a short amount of time. Their ability to provide personal and continuous support has been life changing for our company. Their expertise in the clinical and Healthcare arena has allowed us to target our audience in a very strategic and effective manner. Brandon can quite possibly be the smartest person we have ever worked with. He works tirelessly to make sure we are seeing results and most importantly Brandon is genuinely in this line of work to save lives in the clinical setting and he uses his genius expertise in marketing to accomplish this. It is an honor and our greatest pleasure to work with Brandon at Cima Growth Solutions.
This growth platform for clinics incredible. The platform is easy to use and has a wealth of resources and tools that have helped us exponentially. The marketing automation features are especially helpful, and the analytics dashboard provides valuable insights into what's working and what's not. The Cima team is also top-notch. The team behind the platform is incredibly responsive and always willing to go the extra mile. If you're looking to take your clinic to the next level, this is the platform for you. Highly recommend!
American Embryo Adoption Agency
Brandon is absolutely one of a kind and a major game changer for our practice. His expertise in our field is remarkable and he’s always very delightful and engaging with us all. I highly recommend you use his services to support your own professional growth!
Center for Reproduction and Gynecology
I’ve found that over my career, in every venture I’ve participated in, that this always rings true. I didn’t always just “know” this intuitively though. I remember back when I started my rock climbing guide service, that I designed all of these amazing trips based upon what I, as a climber, thought would be amazing. Sure, some people signed up for it…but what I realized is that I was missing the point. People who were really interested in the trips I was putting together would be experienced climbers…and they wouldn’t hire a guide to do it! It was then I realized that I need to figure out what exactly people wanted. I realized then that the biggest market for me was people who climbed at climbing gyms, who wanted to go outside but had no idea where to start. When I started listening, then my business grew rapidly.
MANY years later, the same thing rings true. If you don’t know this, Cima started out as an agency providing SEO, Social Media, and Ads services. While we grew a client base, it was only through listening to what clinics really needed that caused us to turn the company in to a SaaS company and provide automation and tools that would help the clinics save time and money while growing their business.
So how does that apply in the clinic setting? In my experience, having worked in the healthcare space for almost 2 decades, and working with clinics all over the world, the clinics who are most successful and grow rapidly at scale, are the ones who listen to what their patients want and then develop services around those patients’ needs, as opposed to building what they think would be amazing and then trying to find people who would be interested.
What can happen when you don’t listen to customers? You can easily lose trust…but most importantly your acquisition of new patients and your retention of existing patients will tank.
What does customer listening actually look like though? How do you do it? Surely, you can’t talk to each patient on the phone, especially with 1,000s of patients and potential leads. What I have found to be the best way to do this is to establish a cadence of seeking feedback regularly, and applying it.
For existing patients, you could try:
Establishing regular check ins via email or text, testing out what people think about new services you are thinking about providing, and then asking them what they would like to see differently
Provide incentive for reviews, so that you can guage what patients are thinking
Build an “upsell” process in to your clinic, offering new services upon checkout to see if patients are interested in additional and more advanced treatments. You’ll know what patients want if they are interested in those services.
Go to where your patients are and talk to them. Are there events or associations that your patients belong to? Are there ways to get involved in the community so you can get to know your patient base?
For non-patients/leads, you could try:
Establish a powerful social media presence. This could be a post in and of itself, but one of the best ways to see if you are in line with what your patients want is to post tons of content, and see what type of content and what topics engage the most people. You’ll know what people want
Host monthly webinars, advertise it, and talk with people after the webinars via a chat room or engaging them with Q&A sessions. You can talk directly with new and potential leads
What Kind of Support Do You Provide?
Support is at the heart of everything we do so supporting you and your business is our top priority. We offer 24/7 email support as well as an easy-to-navigate comprehensive tutorial library for quick answers to your questions.
Sign up for a demo and see how easy our platform makes business management. We hope you'll join us once you see how we can boost your business.
In 2023, data privacy and security are every company's obligation. That's why we ensure compliance with all governing laws and regulations, as well as provide extra protection against security breaches.
How Does Your Automation Work?
We provide comprehensive automation that will execute and automate workflows across your high-value business processes. Our smart campaigns will put SMS, Email, Web Chat, Phone Calls, and Calendar Appointments on autopilot.
You can cancel at any time. No need to worry about obligations or contracts.
Our integration spans across multiple platforms for simple and seamless automation. For non-native integrations, we use Zapier to automate between over 2000 other applications with ease.