PRIVACY POLICY

Privacy Policy
Last Updated: June 2025

Thank you for using the Cima Growth Solutions mobile app, website, and related services (collectively, the “Services”). This Privacy Policy (“Policy”) outlines how Cima Growth Solutions LLC (“Cima,” “Company,” “we,” “us,” or “our”) collects, uses, protects, and discloses your personal information.

By accessing or using our Services, including www.cimagrowth.com, or by clicking “accept” or “agree” when prompted, you agree to the terms of this Policy. If you do not agree, please refrain from using our Services.

1. Scope of This Policy

This Policy applies to information we collect:

• On our website (www.cimagrowth.com),
• Through the Cima mobile application on iOS and Android,
• In email, text, and other communications,
• When you interact with us via forms, advertisements, or CRM features.

This Policy does not apply to third-party websites, services, or applications accessed via our Services. We are not responsible for third-party privacy practices.

2. Changes to This Policy

We may update this Policy from time to time. If changes are material, we will notify you via email, notice on the website or app, or through your account. Continued use after such changes means you accept them. The “Last Updated” date above reflects the latest revision.

3. Information We Collect

We collect the following categories of information:

A. Information You Provide

• Identifiers: Name, email, phone number, address, employer, job title, and username.
• Account and Transaction Data: Login credentials, payment information (via Stripe), and billing/shipping details.
• User Content: Any information you submit publicly or privately.
• Communications: Records of contact via phone, email, or chat support.

B. Information We Collect Automatically

• Device Information: IP address, browser type, device ID, OS, language.
• Usage Data: Pages visited, app usage, interactions, referring pages, timestamps.
• Cookies and Similar Technologies: Including session cookies, persistent cookies, pixel tags, web beacons, HTML5 storage, and resettable device identifiers (IDFA, GAID).
• Location Data: Precise GPS or general location if enabled.

C. Information from Third Parties

We may supplement your information with data from:

• Advertising/analytics platforms (e.g., Google, Meta)
• Public records or social media platforms
• Third-party integrations (e.g., Zapier, Mailgun, Twilio)

4. How We Use Your Information

We use your data for:

• Delivering and operating the Services
• Customizing your experience
• Processing transactions and support requests
• Sending account and promotional communications
• Advertising and retargeting
• Security and fraud prevention
• Internal analytics and product improvement

We do not use your data to train generalized AI or large language models unless explicitly authorized.

5. Legal Basis (for EEA/UK Visitors)

We process your data under these legal bases:

• Consent

• Performance of a contract

• Compliance with legal obligations

• Legitimate interests, including marketing, fraud prevention, and platform improvement

6. Sharing Your Information

We may share your information with:

• Vendors and Service Providers: Stripe, Twilio, Zapier, Mailgun, Meta, Google, and others as needed for core functions
• Affiliates and Subsidiaries

• Marketing and Analytics Partners: Google Ad Manager, Facebook Ads, Lookalike Audiences, Google Analytics
• Legal Entities: As required by law, court order, or government request
• Business Transfers: In case of merger, acquisition, bankruptcy
• With Consent: When you explicitly agree

We do not sell your phone number or opt-in SMS consent to third parties.

7. Third-Party Tools and Tracking

Third-party platforms may track your activity. We use:

• Google Ads, Google Analytics, Google Tag Manager

• Facebook Pixel, Facebook Remarketing, Custom Audiences

• Remarketing Services (e.g., email and ad targeting based on behavior)

You may opt out via browser/device settings or through:

• Network Advertising Initiative

• YourAdChoices

8. Your Choices and Rights

A. General Controls

• Modify cookie settings in your browser
• Disable GPS/location tracking on your device
• Opt-out of promotional emails via the unsubscribe link
• Adjust in-app permissions for microphone or speech services

B. Access, Correction, and Deletion

• You may request access, updates, or deletion of your data
• Contact us via the information below
• We may retain some data for legal compliance or fraud prevention

9. U.S. State Privacy Rights

California (CCPA/CPRA)

• Right to know, access, correct, delete, opt-out of sale/sharing
• Personal information may be considered “sold” via ad platforms
• You may opt out via Global Privacy Control (GPC)
• No discrimination for exercising your rights

Virginia, Colorado, Connecticut, Utah

• Similar rights as above, including opt-out of profiling and targeted advertising

How to Exercise

Submit verifiable requests via:
📩 Email: support@cimagrowth.com
📬 Mail: Cima Growth Solutions, 3467 Trexler Blvd, Allentown, PA 18104
📞 Phone: +1-484-480-9296

10. Children’s Privacy

Our Services are not intended for children under 16. We do not knowingly collect information from minors. If we learn we’ve collected data from a child, we will delete it.

11. Data Retention

We retain your personal data as long as needed to:

• Fulfill the purposes listed above
• Comply with legal obligations
• Resolve disputes and enforce agreements

We may anonymize and retain data for analytics.

12. Data Security

We use:

• Secure Sockets Layer (SSL)
• Encrypted databases
• Access controls and firewalls
• Trusted third-party processors

Despite these measures, no system is 100% secure. Use caution when sharing sensitive information.

13. International Transfers

If you are outside the U.S., please note your data will be transferred and processed in the United States. We comply with applicable data protection laws and frameworks.

14. Terms of Use

Use of our Services is also governed by our Terms of Use.

15. Cookie Policy

We use cookies and similar technologies to optimize performance, analyze traffic, and serve ads. Learn more in our full Cookie Policy (link optional if hosted separately).

 

16. Contact Us

For questions about this Privacy Policy or to exercise your rights:

Cima Growth Solutions
3467 Trexler Blvd,
Allentown, PA 18104
📞 +1-484-480-9296
📩 support@cimagrowth.com