Stage 8
Advocate and return
- The Forgotten Graduate. No alumni, reviews, or referrals.
Happy patients are never asked for a review, a referral or a return visit.
“They were there for me. I'll tell people.”
WHAT GOOD LOOKS LIKE
Every good outcome gets a review ask at the right moment, every referrer is thanked, and alumni hear from the clinic.
HOW GROWTHOS CLOSES IT
Reviews brings your Google reviews into one place with AI-drafted replies and asks for new ones at the right pipeline stage. Referral Accounts tracks and thanks the doctors who send you patients.
No benchmark we trust yet for alumni referral or return rates. The Patient Continuity research log is built to measure it.
Modules in this stage (5)
Google reviews and replies
Import every review and answer it with an AI draft the clinic approves.
Review requests from pipeline stages
The clinic picks the stage that sends the review link, what it says, and when it resends.
Referral asks and doctor thank-yous
Patients and referring doctors are thanked and asked at the right moment.
Alumni journeys and retargeting
Outcome-aware re-engagement, so a graduate hears from the clinic without a sales pitch.
Newsletters to alumni
The same drag-and-drop newsletters keep graduates close to the clinic between visits.
What GrowthOS measures here
- Reviews per month
- Referred patients
- Returning patients
Where does your clinic leak?
Get your free Leak Map: where your clinic loses patients, scored against the clinics we run, your 90-day recovery number, and the fixes in order. Your report arrives in your inbox in a few minutes.