Cima Growth Solutions logo

    Stage 2 · First response

    Every inquiry answered in seconds, day or night.

    • The Form That Kills. Forms and calls that never reach the right person.

    An inquiry lands at 9pm and waits until morning. By then the patient has booked with the clinic that answered first.

    AI trained on your clinic replies on text, WhatsApp, chat, email and social, qualifies the patient and books them on your real calendar before they call the next clinic.

    WHAT THE PATIENT IS THINKING
    “I filled out the form. Is anyone there?”

    WHAT GOOD LOOKS LIKE

    Every inquiry answered in seconds, on the channel the patient chose, at any hour.

    HOW GROWTHOS CLOSES IT

    The AI front desk answers every message in seconds, on text, WhatsApp, web chat, email and social, in your clinic's tone and wording. The forms already on your website feed straight in. It qualifies, books on your real calendar and hands off with the full history.

    9 sec

    median GrowthOS first reply to a patient message.

    Live GrowthOS data, active clinic accounts, last 90 days. Measured on text, WhatsApp, web chat and social messages.

    What runs automatically (7)

    • Website lead sources

      The forms already on the clinic's website send every inquiry into GrowthOS, so follow-up starts on day one.

    • AI front desk

      Answers the web chat, SMS, email, WhatsApp, Messenger and Instagram messages patients send the clinic, in seconds, day or night, trained on the clinic.

    • Voice AIADD-ON

      Answers inbound calls to your clinic's own line 24/7, tells callers it is an AI assistant, books appointments and hands off to your staff. An add-on to any plan.

    • Call routing for your clinic's own lines

      The clinic designs its own call flow: greeting, menu, business-hours routing, and where every call ends up.

    • Call notes

      Transcripts and summaries of your clinic's recorded inbound calls: new patient or not, what they asked about, whether they booked, and why not.

    • Forms and lead scoring

      Every submission becomes a contact, a deal and a sequence the moment it lands, and can be qualified red, yellow or green with its own rules or the Qualification Agent's.

    • AI lead discovery

      Finds patient inquiries sitting in the clinic's Gmail and puts them in the pipeline.

    What GrowthOS measures here

    • Time to first reply
    • After-hours inquiries answered
    • Missed-call rate

    Go deeper

    Sources

    1. Platform figures: live GrowthOS data for active clinic accounts, last 90 days, refreshed daily.

    Find out where your clinic is losing patients.

    Your free Leak Map shows where patients drop off, benchmarked against clinics on GrowthOS, and what it is worth to fix. It lands in your inbox in a few minutes.

    When your clinic gets busy, GrowthOS keeps every patient hearing from you.

    Median first reply: 9 seconds.

    Live GrowthOS data, active clinic accounts, last 90 days.

    Your existing website forms connect from the first day, so every inquiry lands in one inbox.