Stage 3
Nurture and qualify
- The Silent Middle. No nurture between touchpoints.
Patients who are not ready today never hear from you again.
“I'm not ready yet. Don't forget me, and don't spam me.”
WHAT GOOD LOOKS LIKE
Every lead is qualified with the clinic's own questions, on forms and in chat, and every lead has an owner, a next step and a message written for where they are. Dormant lists get worked, not deleted.
HOW GROWTHOS CLOSES IT
Sequences follow up over days and weeks on every channel. The Qualification Agent checks fit with your own questions, on forms and in chat. Reactivation works the dormant list instead of deleting it.
Modules in this stage (7)
Email and SMS sequences
Written for the stage the patient is in, and stopped the moment they reply or book.
Qualification Agent
Every account has one, blank and switched off until the clinic names it, adds its own questions and red and yellow rules, and turns it on. The same questions and rules can run on forms.
Unified inbox with contact owners
One thread per patient across every channel, an owner on every lead, and team chat beside it.
Follow-up reminders
Surfaces every patient who has gone too long without a contact, by pipeline stage.
Reactivation campaigns
Works the dormant list the clinic already paid for, once, on purpose.
Newsletters
Drag-and-drop email to the whole list, with unsubscribe and consent enforced.
Workflows and automations
Trigger-based workflows with branches that send, tag, move, enroll, book and alert, so repeatable steps stop depending on memory.
What GrowthOS measures here
- Inquiry to booked consult
- Leads qualified green, yellow or red
- Leads with no next step
- Reactivated leads
Where does your clinic leak?
Get your free Leak Map: where your clinic loses patients, scored against the clinics we run, your 90-day recovery number, and the fixes in order. Your report arrives in your inbox in a few minutes.